Versand
Shipping Policy
All orders are shipped via Royal Mail. We offer a variety of delivery options to suit your needs. Below you'll find full details on costs, delivery times, and international shipping information.
UK Shipping (Royal Mail)
Free Standard UK Delivery: Orders over £100 include free tracked Royal Mail delivery.
| Royal Mail Service | Cost | Dispatch Time | Estimated Delivery Time |
|---|---|---|---|
| Tracked 48 | £3.45 | 1–2 working days | 2–3 business days |
| Tracked 24 | £4.29 | 1–2 working days | Next business day *If ordered before 12pm |
| Tracked with Signature | £5.79 | 1–2 working days | Next business day |
Processing Time
Orders are typically processed and dispatched within 1–2 working days. During busy periods, processing may take up to 5 business days.
International Shipping (Royal Mail International Tracked)
| Region | Cost | Estimated Delivery Time |
|---|---|---|
| Europe | £10.99 | 5–7 business days |
| USA & Canada | £12.95 | 7–14 business days |
| Other Destinations | £55.00 | 7–14 business days |
Customs, Duties & Taxes
For orders outside the UK and EU, customs duties and taxes may apply upon arrival in your country. These are not included in the order total and are the responsibility of the customer.
Artisan Stories London is not responsible for customs delays or additional charges incurred. Please check your country’s import rules before purchasing.
You can estimate import duties using this calculator: Duty & Tax Calculator
Satisfied or refunded
14 day returns & exchanges
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